Absolutely! Our customers’ security and privacy are our top priorities. Our website is equipped with industry-standard encryption technology to safeguard your personal and payment information.

We take credit cards, debit cards, UPIs, and safe online payment methods among our many accepted payment methods. You can be sure that your payment information is handled privately and securely.

Yes, we offer international shipping to selected countries. During the checkout process, you can verify whether we deliver to your location. 

You will receive an email with a tracking number as soon as your order ships. You can use this tracking number to monitor the status of your shipment on our website. click here

The estimated delivery time varies depending on your location and the shipping method chosen. Typically, orders within the country are delivered within 3–7 business days.

Yes, for clients who need their orders delivered more quickly, we do offer expedited shipping options. For an extra cost, you can choose expedited shipping during the checkout process.

Yes, we offer free standard shipping on orders above a certain amount. The threshold for free shipping may vary, so be sure to check our website for the latest promotions and offers.

Creating an account is easy! Simply click on the “Sign Up” or “Create Account” button on our website and follow the prompts to enter your details. You’ll be able to create an account in just a few minutes.

By creating an account, you can enjoy a personalized shopping experience, track your orders, save your shipping addresses for faster checkout, and receive exclusive offers and promotions.

You can easily update your account information by logging into your account on our website and navigating to the “Account Settings” or “My Profile” section. From there, you can edit your details as needed.

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. You’ll be prompted to enter your email address, and we’ll send you instructions on how to reset your password.

Yes, you do not need to register for an account to place an order as a guest. On the other hand, opening an account has advantages like tracking orders, expedited checkout, and access to special deals.

We love hearing from our customers! To leave feedback or reviews for products you’ve purchased, simply navigate to the product page on our website and click on the “Write a Review” button. Share your experience and help others make informed decisions.

Yes, we appreciate your feedback! As a token of our gratitude, we occasionally offer incentives such as discounts or rewards for leaving reviews or feedback on our website. Keep an eye out for special promotions and offers.

If you have any questions or concerns about your order, our customer support team is here to help! You can reach us via email at care@deranaturals.com or by phone at +91 99627 27305. We’re available to assist you during business hours.

We want your purchase to meet all of your needs. If, for any reason, you’re not happy with your order, you can return it within 2 days for a full refund or exchange. For comprehensive instructions, please visit our website’s Returns & Refund page.

To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase. Certain products may be ineligible for return due to hygiene reasons or if they are marked as a final sale.

Yes, for a small extra charge, we provide gift-wrapping services. During the checkout process, you’ll have the option to add gift wrapping and include a personalised message for the recipient. Please make your gift extra special with our elegant gift-wrapping options!

Yes, we value our loyal customers! With every purchase, you might earn points in our loyalty program. You can exchange these points for special offers, free merchandise, and other benefits. Sign up for our loyalty program now to begin receiving rewards for each purchase you make.

Stay in the loop with all the latest news and offers by subscribing to our newsletter! Simply enter your email address on our website to sign up for our newsletter. You’ll receive regular updates on new product launches, promotions, and exclusive discounts delivered straight to your inbox. Don’t miss out on any exciting updates: subscribe today!